Privacy Policy
Thong Sniffer (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern the way we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles can be obtained from the website of the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses, and phone numbers.
This information may be collected via:
- our website https://thongsniffer.com.au
- email or online forms
- cookies and analytics tools
- customer correspondence and support requests
We collect your Personal Information for the primary purpose of processing orders, providing customer service, and managing our store. We may also use your information for closely related secondary purposes, such as marketing and promotions, where you would reasonably expect such use. You may unsubscribe from our mailing lists at any time by contacting us in writing.
Sensitive Information
We do not require or collect sensitive information (such as health, political, or religious data) as part of our business.
Anonymity & Order Privacy
We understand that discretion is essential when it comes to prank products. For this reason:
- We never release the details of who placed an order to the recipient.
- Customer details are used strictly for order fulfilment and support purposes only.
Third Parties
Where reasonable and practicable, we collect Personal Information only from you. However, in some circumstances, we may receive information from third-party services (such as payment providers). In such cases, we will take reasonable steps to ensure you are aware of this.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
- To third parties where you consent to the use or disclosure (e.g. payment processors, couriers)
- Where required or authorised by law
We will never sell or rent your personal details to third parties.
Security of Personal Information
We take reasonable steps to ensure your Personal Information is stored securely and protected from misuse, loss, and unauthorised access.
When your Personal Information is no longer needed, we will take reasonable steps to destroy or permanently de-identify it.
Access to Your Personal Information
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. To access your information, please contact us in writing at the details below.
We will not charge any fee for your access request but may charge an administrative fee for providing a copy. To protect your information, we may require proof of identity before releasing it.
Maintaining the Quality of Your Personal Information
It is important to us that your Personal Information is accurate and up to date. If you find that information we hold is inaccurate or out of date, please let us know so we can update our records.
Policy Updates
This Privacy Policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about our Privacy Policy, please contact us at:
Thong Sniffer
Email: hello@thongsniffer.com.au
Website: https://thongsniffer.com.au